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Information Technology


IT Help Desk Technician
Job Posting Date: 06/27/2018
Department: IT
Pay Range: DOE (plus full benefits)
Work Schedule: Monday-Friday 8am-5pm (will also include after-hours, weekends, and on-call rotation)
Hiring Manager / Contact: Human Resources
Location: Woodinville, WA

PRIMARY RESPONSIBILITES
-Provide a helpful and friendly first point of contact for IT related issues. To create and update manuals, and tutorials to empower users to self-troubleshoot.
-Respond to email and phone calls sent to Help Desk with solutions that are clear and helpful. These will be tracked in a case system and in some cases recorded in tutorials.
-Provide remote and onsite Level I (basic) technical assistance and support. Resolve problems related to the use of computer hardware and software for system end users. For some specific systems this will extend to Level 2 support
-Research, resolve, respond to, and document end user inquiries; escalate or reassign issues and problems as needed to appropriate resource for resolution
-Install and maintain desktop software
-Setup, upgrade, distribute, and track employee cell phone devices
-Create and deactivate user accounts in Active Directory and Office 365
-Assign user licenses and manage shared mailbox permissions in Office 365
-Troubleshoot operating system and LAN/WAN issues
-Build and upgrade desktop hardware

ADDITIONAL RESPONSIBILITES AND ROLES
-Document current processes, procedures, and technical reference papers
-Participate in scheduling rotation for providing after hours on-call support to end users

KNOWLEDGE, SKILLS, AND QUALIFICATIONS
-Experience troubleshooting in the Windows desktop environment (networking, OS, Microsoft Office suite, PC hardware, printers) required
-Experience with Microsoft Dynamics CRM, Mitel phone systems, SQL databases, Crystal Reports, Power BI, or Sage accounting software is a plus
-Strong written and verbal communication skills required
-Ability to work in a team-orientated/collaborative environment
-Ability to multitask and prioritize workload, and adapt to new processes and procedures in a fast-paced environment
-Ability to handle confidential information in a reliable manner
-Ability to demonstrate strong customer service skills, and foster a high degree of end user satisfaction through the delivery of quality and timely service
-Ability to convey technical issues and material to non-technical audience

EDUCATION, TRAINING, AND CERTIFICATION
-High School Diploma/GED required; College coursework/degree preferred.
-Minimum of two years of experience providing end-user support services required.

Please apply with button at the top of the page. If you have any questions, please email careers@aboda.com

 
 

Marketing


Marketing Coordinator
Job Posting Date: 08/15/2018
Department: Marketing
Pay Range: $19 per hour
Hiring Manager / Contact: Human Resources
Location: Woodinville, WA

PRIMARY RESPONSIBILITES
-Assisting in the general research and coordination of marketing efforts including but not limited to lead generation campaigns, industry events, award submissions, and advertising under the direction of the Director of Marketing.
-Maintaining and updating library of collateral materials and marketing information for use by all divisions, including assisting with library content management, presentation updates, form management, stock photography organization.
-Providing support in the research, development, and planning of industry and corporate events, tradeshows, and sponsorships in collaboration with Director of Marketing.
-Analyzing marketing programs and provide ROI updates and scorecards.
-Generating content for social media platforms and other marketing channels as needed.
-Ensuring marketing communications are coordinated, support marketing plan objectives and meet organizational requirements per annual business plans and marketing calendar.
-Managing brand integrity, to include signage, print and electronic collateral, sales collateral, clothing, etc., including creating, sourcing and managing logo giveaways under the direction of the Director of Marketing.

KNOWLEDGE, SKILLS, AND QUALIFICATIONS
-Highly motivated with the ability to learn quickly and the desire to exceed expectations.
-Excellent project management and organizational skills. Ability to set and manage tight deadlines with internal and external partners.
-Ability to multi-task and support multiple leaders at various levels of the organization.
-Experience in drafting compelling and creative marketing copy, and collaborating with design and social media teams to support campaign deliverables.
-Working knowledge of Microsoft Office Suite, Microsoft Excel, Adobe, Microsoft Publisher, Microsoft PowerPoint. Previous Microsoft Dynamics experience preferred.
-Excellent verbal, grammatical, proofreading and written communications skills.

EDUCATION, TRAINING, AND CERTIFICATION
-A four year degree in Marketing, preferred.
-Two to four years related experience and/or training.
-Or equivalent combination of education and experience.

Please apply with button at the top of the page. If you have any questions, please email careers@aboda.com

 
 

Operations


 

Truck Driver/Furniture Mover
    Do you like to stay active at work and be on the move?
Come join our Warehouse team. ABODA has an opening for a Truck Driver/Furniture Mover.
We are looking for someone who is an upbeat, friendly and motivated person.
Monday - Friday 7:00am-3:30pm
    $18.00 per hour plus benefits
  
A typical day may include
-Driving a 24' truck
-Setting up new units for guests
-Preparing, picking and delivering furniture and housewares
-Moving and assembling furniture
-Making minor repairs
-Returning furniture to the warehouse
-Loading and unloading furniture
-Cleaning and repacking housewares.

A qualified applicant will have flexibility with regard to work schedule, attention to detail, ability to lift and carry 50 lbs repetitively for 8 hours, and basic maintenance skills. Previous driving and furniture moving experience is preferred but not required. Must have a valid driver’s license with a good driving record.

ABODA has a competitive benefits package, which includes 9 paid holidays, 100% paid medical, dental and vision, and an Employee Wellness Program. We also offer a 401k plan with up to 4% match

ABODA has great employee perks too! ABODA employees enjoy a free Costco Gold Membership, 2 free night stays in a Puget Sound ABODA property, discounted cleaning services, discounted carpet cleaning, employee discount at the ABODA furniture store, and an awesome work environment.